The Process
From search to
done — simply.
ServiceNer makes booking trusted professionals as easy as ordering food. Here's exactly how it works.
For Customers
Book a service in six steps
01
Search & Filter
Browse services by category, city, price range, or keyword. Use filters to narrow down exactly what you need — from a same-day cleaner to a math tutor.
02
Review Profiles
Each provider has a detailed profile showing ratings, reviews from real customers, pricing, availability, and verification status.
03
Send a Request
Choose a date and time, share the job details, and give the provider the context they need before confirming.
04
Chat with the Provider
Have questions? Message your provider directly before or after booking. Clarify scope, location, or anything else.
05
Service Completed
The provider arrives, does the work, and you confirm completion in the app. Pay the provider directly in cash.
06
Leave a Review
Share your honest experience. Your review helps other customers choose with confidence and keeps providers accountable.
For Providers
Grow your business in five steps
01
Create Your Profile
Sign up and fill in your bio, skills, service area, and a professional photo. First impressions matter — make yours count.
02
List Your Services
Add one or more service listings with clear descriptions, pricing, and availability. Our guided form makes it simple.
03
Get Verified
Request profile, phone, or business checks to earn trust signals that help customers compare providers with confidence.
04
Receive Bookings
Get notified instantly when a customer books. Accept or discuss the details — you are always in control of your schedule.
05
Close Out Clearly
After the service is done, confirm the outcome with the customer and complete direct settlement between both sides.
Verification Program
What does verified actually mean?
A verification badge on ServiceNer means we have checked at least one of the following about the provider:
Profile checked
Profile details reviewed for completeness and consistency.
Phone Verified
A real phone number confirmed via OTP — no fake accounts.
Business Verified
Business details reviewed by our team.
Verification Benefits
What verified profiles make clearer for customers
Trust badge
Show customers which profile checks are complete.
Clearer profile
Give customers more confidence before they request a service.
Stronger comparison
Help your services stand out with transparent details.
Common Questions
Frequently asked
Yes — browsing and booking services is completely free for customers. You pay only for the service itself.
Providers can request profile, phone, and business checks. Each current check adds a trust signal to their profile.
Contact us within 48 hours of service completion. We review each case and can mediate disputes between customers and providers.
Yes. Just let the provider know through the in-app chat. Since there is no prepayment and you pay in person, cancelling is always free.
Providers set their own prices. ServiceNer shows you transparent pricing upfront — no hidden fees. What you see is what you pay.
ServiceNer is built for customers and providers across Armenia. Availability depends on the providers and services active in each location, and coverage is growing.